Online counselling is available and accessible. With advancement in mobile technology and end-to-end encryption, safe and confidential eCounselling is now a reality. A therapist can be contacted on a laptop or mobile device.
Use of secure and encrypted software provide a safe exchange of personal information between a client and an online therapist. Personal information is private and secure when using SSL/TSL technology.
Receiving online counselling in your own home provides an opportunity to be open and honest in a non-judgmental environment with no stigma. Some people feel vulnerable going to an office for face-to-face counselling. Online, they experience control over the session and feel empowered.
Cost-effective and empowering
"For the hundreds of thousands of Canadians struggling with depression, Internet-assisted cognitive behavioural therapy offers a cost-effective and empowering way of accessing an important treatment."
Just as effective as face-to-face services
"Integrated properly, e-Mental health is proving to be just as effective as face-to-face services and the technology is improving every day. Not only will this result in more people getting help, but it will also improve the quality of care we deliver, reduce costs, and overcome challenges that are present in our healthcare system. All of this will result in the improved mental health for Canadians."
More comfortable and less threatening than face-to-face
“The online calming hypothesis proposes that therapists and clients experience the online environment as more comfortable and less threatening than the face-to-face milieu."
90% of online clients felt that online therapy helped them
“Ninety percent of online clients who participated in the survey felt that E-therapy helped them. Many participants also felt that they would not have initially sought face-to-face therapy.”
Text messaging enhanced treatment outcome
“Patients were randomly assigned to 16 weeks of aftercare via text messaging versus no aftercare via text messaging. The aftercare intervention was efficacious in enhancing treatment outcome after discharge from inpatient treatment.”
Phone counselling reduced both the incidence and frequency of alcohol use
“The addition of extended telephone-based continuing care produced significantly better alcohol use outcomes than standard care in alcohol-dependent patients receiving treatment in publicly funded IOPs.
The intervention reduced both the incidence and the frequency of any alcohol use and heavy alcohol use, relative to standard care, with clinically significant effects still present at 18 months."